How we work
How Customers Use the Service
Our service offers a rather simple algorithm of cooperation:
Every customer has a personal profile page where they can manage all orders, submit the payment, communicate with support representatives, leave feedback, etc. The personal profile stores all order documents, the finished paper including. Additionally, the customer gets e-mail notifications in case of any actions in their order (e.g., the order was completed).
How We Estimate Orders
You can view the predefined pricelist for custom dissertation writing. As you can see, the price depends mainly on the academic difficulty of the paper and the deadline, allowing you to estimate the cost of your order. However, please note that the price might change if your order has specific requirements. To receive a more precise estimate for your order, please place Free Inquiry.
How We Assign Writers
The search of the most suitable writer for an order starts immediately after our support managers receive a Free Inquiry. The selection process involves taking into account important aspects, such as a writer’s rating, current workload, background, and skills. Please note that customers can participate in the selection process. To learn more, click here.
How We Communicate with Customers
Our support team makes sure that all customers are treated in a personal manner. This is one of the principles in our GRADEexcellence values. Constant communication with customers is provided via Live Chat, our internal messaging system, phone calls, and faxing. The support team works 24/7 to assist customers in resolving issues in a prompt and efficient manner.
How We Ensure Quality
GRADE values inspire us for greater quality of all levels of DoMyDissertation services. Additionally, all writers undergo random check-ups twice a month. We have on-going evaluations in all areas to ensure that we deliver the quality we guarantee to our customers.
How We Educate Personnel
Growth and development are the distinguishing features of our service and the people working here. Our company offers opportunities for professional and personal development for our writers and managers. For example, we provide a special 3-month Mentorship Training Program designed to help writers develop new insights into the custom academic writing industry.
How We Hire Writers
Applicants progress through a 3-stage application process. The tests are expected to check the applicant’s command of the English language and knowledge of common formatting styles. Moreover, we pay special attention to the writing samples provided by our applicants, which are assessed by the Evaluation Department. The whole process is described here.
How We Improve Our Service
There is only one sure way to improve our service – feedback from you. So, help us to improve and adhere to the GRADEvalues. Our personnel will gladly use your suggestions in our endeavors to continuously improve our services. So, send us your feedback!